Frequently Asked Questions

If you have any questions that are not addressed here, please contact us at product@antaraetp.com

Can I add additional security to my account?

Yes, IzeSign offers Two-Factor Authentication (2FA), allowing users to connect their accounts with an authenticator application on their smartphones for added security.

Can I delete my account?

Only the Super Admin (the first user who registered the account) can delete the account.

This can be done by navigating to Profile > Account > Delete Account.

1. If an organization has multiple Super Admins, the account will remain active unless all Super Admins delete their accounts.

2. You will be required to either transfer documents to another user or assign a new Super Admin before deletion.

3. If no Super Admins remain, the entire organization and associated user accounts will be permanently deleted.

How do I register for an IzeSign account?

To create an account:

1. Navigate to the Sign Up page.

2. Fill in the required credentials.

3. Check your registered email inbox for a confirmation email.

4. After confirming, you will be directed to fill in your basic company details to set up your organization account.